Email us
For all enquiries — listing claims, agent support, removal requests, partnerships.
Response time
We reply within one business day — usually faster. Verified content reports are investigated within five business days.
Hours
Monday – Friday, 9am–5pm AEST/AEDT. Email anytime — we’ll respond next business day.
Based in Australia
An independent Australian platform serving buyers and buyer’s agents across all 8 states and territories.
What can we help you with?
Click the option that best matches your enquiry — most have a fast self-service path.
For buyers
Looking for a buyer’s agent
- Find an agent by suburb, city or strategy
- Compare profiles, fees and reviews
- Send a free enquiry directly to the agent
For agents
List your agency / claim a listing
- Add your buyer’s agency to TopBuyers
- Claim an existing imported listing
- Enquire about Featured upgrades
Removal & corrections
Remove or correct a listing
- Request removal of your business listing
- Correct an inaccurate detail or review
- Report a copyright concern
Use the form below or email hello@topbuyers.com.au.
Press & partnerships
Media, data or partnership enquiries
- Press interviews and quotes
- Data partnerships (REBAA, REIA, REINSW)
- API or integration discussions
Email hello@topbuyers.com.au with “Press” or “Partnership” in the subject.
Send us a message
Tell us what’s on your mind — we read and reply to every message personally.
Send us a message
Contact details
We typically reply within 1 business day.
For listing claims, removal requests or to advertise, use the form and we'll be in touch.
Private by default
Your message goes only to our inbox — never pooled, sold or marketed to.
Fast reply
We respond within one business day. Verified reports within five.
Real Australian team
No outsourced support, no chatbots. A real person reads every message.
Before you write — common answers
I’m a buyer’s agent — how do I list on TopBuyers?
Self-serve via the List Your Agency page. Sign up, add your details, submit for review — most agencies are live within one business day. No payment required for a basic listing.
There’s already a listing for my agency — how do I claim it?
Find your agency in the directory, then click “Claim this listing” at the top of the profile. Submit using your business email — once verified you’ll get dashboard access to edit the listing and receive enquiries.
I want my listing removed completely. What do I do?
Email hello@topbuyers.com.au from your business email with subject “Removal request — [agency name]”. We confirm within one business day, remove within five.
There’s an error in my listing — can you fix it?
Yes — either claim the listing and edit it yourself, or email us the correction. We update verified factual corrections within five business days.
A review on my listing seems wrong — can I get it removed?
Reviews are imported from public Google sources with attribution preserved. We don’t remove reviews simply because they’re negative, but we will investigate any review reported as false, defamatory, or in breach of our content policy. Use the “Report this listing” link on the profile.
I’m a buyer — can TopBuyers recommend a specific agent for me?
We’re a directory, not an advisory service — we don’t pick agents for you. But we’d suggest filtering by your suburb and strategy, comparing the top 3–4 profiles, and sending each a short brief. Most agents reply within one business day.
Looking for legal or compliance info?