Whitestone Agency

Buyer Agency

★★★★⯨ 4.9 (50 reviews) 📍 New South Wales

Level 14 3 Parramatta Square, 153 Macquarie St, Parramatta NSW 2150

About Whitestone Agency

Whitestone Agency is a Parramatta-based real estate agency that helps property owners, landlords and buyers across Sydney’s North West with home sales, rentals and property management. Describing itself as “not your typical real estate agent”, the agency distinguishes itself through a culture of ethical, transparent and professional conduct, and a team with diverse backgrounds spanning real estate, financial management and engineering.

Whitestone Agency works with homeowners looking to sell, investors seeking property management, and landlords transferring management from other agencies. The team takes time to understand each client’s individual circumstances and tailors strategies accordingly, providing a stress-free and efficient experience from appraisal through to settlement or tenancy. Their approach prioritises proactive communication and market-informed decision-making.

The agency operates across the Sydney metropolitan area with a particular focus on the North West Sydney corridor, including areas such as Marsden Park and the broader Parramatta region. The team’s multilingual capability — covering English, Cantonese, Mandarin and Vietnamese — enables them to effectively serve the diverse communities found across these suburbs.

The Whitestone Agency team includes Patrick Kong (Licensed Real Estate Agent, B. Engineering, Dip. Real Estate Services) with over 15 years of sales experience; Dinh Ung (Licensed Real Estate Agent, B. Business, Dip. Real Estate Services), who specialises in both sales and property management; and Bruce Ung (Licensed Real Estate Agent), who brings a strong referral network and multilingual skills to assist buyers and vendors across the region.

Clients can contact Whitestone Agency directly via phone or email to arrange an initial consultation or free market appraisal. The agency offers full-service solutions across sales and property management, with a team available to assist landlords, tenants and sellers throughout the process.

Photo Gallery

Inside the office, recent work and the team behind Whitestone Agency.

Specialties & services

Residential Sales Property Management Rental Management Multilingual Service Landlord Services

Home Sales

Whitestone Agency manages residential property sales across Sydney's North West, combining tailored marketing campaigns with up-to-date market analysis to achieve the best possible price for vendors.

Property Management

The agency provides full-service property management for landlords in the Parramatta and North West Sydney region, including tenant selection, proactive maintenance coordination and regular owner communication.

Free Market Appraisal

Whitestone Agency offers complimentary market appraisals for property owners in Sydney, drawing on current data, pricing trends and local suburb knowledge to provide accurate and informed valuations.

Rental Leasing

The team sources and places quality tenants for investment properties across North West Sydney, with a track record of securing appropriate tenants efficiently and within shorter timeframes than clients expect.

Investment Transfer Management

Whitestone Agency assists landlords looking to transfer their investment property from another agency, providing a seamless transition and improved management outcomes for properties across the Sydney region.

Investment focus: Landlord Services, Market appraisals, Multilingual service, Property management, Rental Management, Rentals & leasing, Residential sales, Sydney north-west market

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Reviews

Reviews from Google

★★★★★

Hi Dinh, Thanks so much for following up on my application, truly appreciate it. You've been amazingly cooperative , understanding and supportive of my search for a suitable accommodation/rental property. You've gone above and beyond to assist my endeavor, which is a very rare professional trait/competency. I wish you All the Best and I wish there were more professionals like you in your trade. You're truly an asset to any team and may you succeed in all your endeavors. Best wishes always and thanks once again. Regards, Arpan

Arpan Kumar · 7 months ago
★★★★★

Dinh, our agent, she has been best through out our agreement with the property. She was always respectful and would try her best to take care of any requests made. She is very thorough in her inspections before and after the tenancy, which makes her a better agent. Highly recommend agency. Cheers,

Vishal Jevtani · a year ago
★★★★★

Whitestone were lovely to me as a tenant. On my first day at the apartment they met me onsite with the keys and carried my suitcases up the stairs. Throughout the tenancy their communication was great and they were pro-active in sending a renewed lease. I really appreciated my time with them.

Sarah “Sarabie” Banks · a year ago
★★★★★

Excellent services and prompt feed back on any real estate maters, wether for rent or buying houses, highly recommended Whitestone Agency.

sam Thich · 5 months ago
★★★★★

Working with Whitestone Rentals has been a pleasure. Their professionalism and support throughout our tenancy have been exceptional. I would like to express my gratitude to Mrs. Dinh for her understanding of the different circumstances we faced and her support, and acknowledge Mr. James, despite our brief interaction with him. Best wishes!

Manori Jayasinghe · a year ago

Frequently asked questions

What does Whitestone Agency specialise in?

Whitestone Agency specialises in residential home sales, rental leasing and property management across Sydney's North West, operating from their Parramatta office.

What suburbs does Whitestone Agency cover?

Whitestone Agency services the Parramatta region and North West Sydney, with testimonials referencing areas including Marsden Park. The team also works across the broader Sydney metropolitan area.

Does Whitestone Agency offer a free market appraisal?

Yes, Whitestone Agency offers a free market appraisal for property owners looking to sell or understand the current value of their property in the Sydney market.

Can Whitestone Agency manage my investment property if I live overseas?

Yes, the team has experience managing properties on behalf of overseas landlords, maintaining proactive communication and handling tenant matters on the owner's behalf.

Does Whitestone Agency speak languages other than English?

Yes, team member Bruce Ung speaks English, Cantonese, Mandarin and Vietnamese, allowing the agency to communicate effectively with Sydney's diverse multicultural communities.